College of Banking and Financial Studies
Assignment Brief – BTEC
Higher National Diploma in Business (Level 5)
Student Name /ID Number
Unit Number and Title
Unit 34: Business Systems (M\508\0589)
Academic Year
FALL 2021-2022
Unit Assessor
Ms. Samia Hamed
I. V. Name
Mr.Vaheed
Assignment Title
Enhancing the Business Systems in Organization
Issue Date
21st October 2021
Formative Submission Date
21st Nov 2021
Summative Submission Date
28th Nov 2021
Submission Format:
The submission is in the form of an individual written essay. This should be written in a concise, formal business style using single spacing and font size 12.
You are required to make use of headings, paragraphs and subsections as appropriate, and all work must be supported with research and referenced using the Harvard referencing system.
Please also provide a bibliography using the Harvard referencing system.
The recommended word limit (excluding bibliography) is 3,000–3,500 words, although you will not be penalised for exceeding the total word limit.
The document must be submitted to Turnitin in word document.
The file must be saved in the format: student ID-BS-Formative-A1, for formative submission and student ID- BS -Summative-A1, for summative assignment.
In case of extenuating situations, the relevant college policies apply
Unit Learning Outcomes:
LO1 Evaluate the contribution of business systems to organisational performance.
LO2 Analyse the internal and external factors which have an impact on systems and processes
Assignment Brief and Guidance:
Assignment Brief and Guide:
Scenario:
Amazon is an American electronic commerce company that specializes in selling products and services over internet This company has taken advantage of the web technology to become the industrial giant among electronic companies that have a great deal of sales through better internet marketing and online transaction processes. Since its beginning in 1995 until 2003 the company was driven by long-term vision, putting in front the development of strategies for research and development of technology infrastructures (Fadikar, 2010). Since then, the company’s net sales have risen progressively until becoming a world leading retailer and, beyond the online bookstore, the company eventually increased its portfolio by offering numerous ranges of other products and services.
To succeed in the industry, the company developed a business strategy that is fully customer centric and promotes both internal and external marketing (Amazon, 2015). In his own words, Amazon’s founder Jeff Bezos (2017) is inspired to delight customers which causes him to invest on their behalf and consider the obsessive customer focus as the most important among different ways of cantering a business.
To beat other companies on the global market, Amazon has developed and implemented an effective corporate strategy which is fully customer centric. From the strategic viewpoint, Amazon has been able to cope with different environmental changes and rise in the economic market after the 2011’s attack on the world trade center and the world economic crisis of 2008 (Krystal, 2013).
For the first 6 months of 2021, Amazon reported worldwide revenue of $221.60 billion, up 34.8% from $164.36 billion a year earlier. Net product sales increased 25.4% to $115.50 billion from $92.09 billion. Net service sales reached $106.10 billion, a 46.8% increase from $72.28 billion (Don Davis, 2021).
Figure 1. Amazon net income (billions of dollars)
In your role as a Business Systems Analyst, you are expected to critically evaluate the external and internal factors that influence business systems within an organisational context and demonstrate how they contribute to sustainable organisational performance.
Points to consider and include in your essay are as follows:
Determine the overall context and environment in which businesses operate, defining functions, systems, and processes.
Evaluate the different types of business systems that are found in an organisation and assess how they contribute to sustainable organisational performance.
Examine the internal and external factors that impact on business systems and processes.
Analyse the constraints and the benefits of external and internal impacts upon systems and processes.
Conduct an in-depth evaluation of the business environment and business systems related to sustainable organisational performance.
Critically analyse the impact of the wider internal and external environment on business systems, supported by application of appropriate concepts and theories.
Critically evaluate the external and internal factors that influence business systems within an organisational context and demonstrate how they contribute to sustainable organisational performance
References
The Best Marketing Strategies Aren’t Top Down, They’re Outside In, 2017, viewed on 18th October 2021,
Amazon’s profits keep rolling in even as sales growth slows in Q2, September 2nd, 2021, viewed on 18th October 2021,
© 2021 Amazon.com, Inc. The names of actual companies and products mentioned herein may be the trademarks of their respective owners.
Learning Outcomes and Assessment Criteria
Learning Outcome
Pass
Merit
Distinction
LO1 Evaluate the contribution of business systems to organisational performance
P1 Determine the overall context and environment in which businesses operate. Defining functions, systems and processes.
P2 Evaluate the different types of business systems that are found in an organisation and assess how they contribute to sustainable organisational performance.
M1 Conduct an in-depth evaluation of the business environment and business systems related to sustainable organisational performance.
D1 Critically evaluate the external and internal factors that influence business systems within an organisational context and demonstrate how they contribute to sustainable organisational performance.
LO2 Analyse the internal and external factors which have an impact on systems and processes
P3 Examine the internal and external factors that impact on business systems and processes.
P4 Analyse the constraints and the benefits of external and internal impacts upon systems and processes.
. M2 Critically analyse the impact of the wider internal and external environment on business systems, supported by application of appropriate concepts and theories.
Learner Assessment Submission and Declaration
When submitting evidence for assessment, each learner must sign a declaration confirming that the work is their own.
Please list the evidence submitted for each task. Indicate the page numbers where the evidence can be found or describe the nature of the evidence (e.g. video, illustration).
Task ref.
Evidence submitted
Page numbers or
Description
LO1
LO2
Additional comments to the Assessor:
Learner declaration
I certify that the work submitted for this assignment is my own. I have clearly referenced any sources used in the work. I understand that false declaration is a form of malpractice.
Learner signature: Date:
ASSESSMENT RECORD SHEET – FORMATIVE FEEDBACK
Programme
BTEC HND BUSINESS LEVEL 5
Student name
Assignment title
Enhancing the Business Systems in Organization
Assessor name
Ms. Samia Hamed
Unit no. & title
Unit 34: Business Systems
Targeted learning aims/assessment criteria
First Submission
Deadline
21st Nov 2021
Date submitted
Targeted criteria
Criteria achieved
Assessment comments
P1
P2
P3
P4
M1
M2
D1
General comments
Assessor declaration
I certify that the evidence submitted for this assignment is the learner’s own. The learner has clearly referenced any sources used in the work. I understand that false declaration is a form of malpractice.
Assessor signature
Date
Date of feedback to learner
Resubmission authorisation
by Lead Internal Verifier*
Date
* All resubmissions must be authorised by the Lead Internal Verifier. Only one resubmission is possible per assignment, providing:
The learner has met initial deadlines set in the assignment, or has met an agreed deadline extension.
The tutor considers that the learner will be able to provide improved evidence without further guidance.
Evidence submitted for assessment has been authenticated and accompanied by a signed and dated declaration of authenticity by the learner.
**Any resubmission evidence must be submitted within 15 working days of receipt of results of assessment.
ASSESSMENT RECORD SHEET – RESUBMISSION – SUMMATIVE FEEDBACK
Deadline
28th Nov 2021
Date submitted
Targeted criteria
Criteria achieved
Assessment comments
P1
P2
P3
P4
M1
M2
D1
General comments
Learner Declaration
I certify that the evidence submitted for this assignment is my own. I have clearly referenced any sources used in the work. I understand that false declaration is a form of malpractice.
Learner signature
Date
Assessor declaration
I certify that the evidence submitted for this assignment is the learner’s own. The learner has clearly referenced any sources used in the work. I understand that false declaration is a form of malpractice.
Assessor signature
Date
Date of feedback to learner
Pearson Education 2016
Higher Education Qualifications
Summative Assignment Feedback Form
Pearson Education 2016
Higher Education Qualifications
Summative Assignment Feedback Form
2
Source: Customised by [email protected]@HND based on Pearson BTEC format: Annexure 5