College of Administrative and Financial Sciences
Deadline: 20/11/2021 @ 23:59
Course Name: Quality management
Course Code: 424
Student’s ID Number:
Semester: First Semester 2021
Academic Year: 1442/1443 H
For Instructor’s Use only
Instructor’s Name: Bader B Alabulkarim
Students’ Grade: Marks Obtained/Out of 5
Level of Marks: High/Middle/Low
Instructions – PLEASE READ THEM CAREFULLY
The Assignment must be submitted on Blackboard (WORD format only) via allocated folder.
Assignments submitted through email will not be accepted.
Students are advised to make their work clear and well presented, marks may be reduced for poor presentation. This includes filling your information on the cover page.
Students must mention question number clearly in their answer.
Late submission will NOT be accepted.
Avoid plagiarism, the work should be in your own words, copying from students or other resources without proper referencing will result in ZERO marks. No exceptions.
All answered must be typed using Times New Roman (size 12, double-spaced) font. No pictures containing text will be accepted and will be considered plagiarism).
Submissions without this cover page will NOT be accepted.
Assignment -2 should be submitted on or before the end of Week- 11 .
The Assignment`s learning Outcomes:
In the 2nd assignment, the students are required to read thoughtfully the “ Nestlé Waters Unifying real-time visibility across 26 factories” case study , and answer the related questions, upon successful completion of the assignment the student should be able to:
State the importance of standardization and quality standards ( CLO2)
Use quality improvement tools and practices for continuous improvement to achieve the organizational change and transformation ( CLO3)
Instructions to read the case study:
“ Nestlé Waters Unifying real-time visibility across 26 factories” case study
Access the below link to download the case study PDF:
“ Nestlé Waters Unifying real-time visibility across 26 factories”
This case study demonstrates the application of change management inside Nestle Waters Company. In addition, it discusses the company need for quality improvement which encouraged its engineers to search for alternative system to collect and analyze their data. Read the case, by using your critical thinking skills answer the following questions:
Explain the driven reasons for changing the quality documentation system in the Nestle Waters. ( 1.5 mark )
Outline the change objectives for both Retail Manufacturing and Home and Office Manufacturing units. ( 1 mark )
How the InfinityQS® ProFicient™ system can control the operation processes? ( 1 mark )
Describe the management role in the change process? ( 1.5 mark )