Bank Mandiri to Block Accounts Used for Online Gambling

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TEMPO.CO, Jakarta – State-owned lender Bank Mandiri is committed to eradicating online gambling taking a three-pronged approach. Corporate Secretary Teuku Ali Usman said the company is ensuring that its services are not misused.

The first strategy involves actively searching for online gambling websites that potentially misuse their accounts to store gambling funds, known as Web Crawling. “With this step, Bank Mandiri can detect sites suspected of misusing accounts as a place to store online gambling funds,” Ali said in an official statement on Tuesday, July 9.

The second involves analyzing transaction patterns to detect unusual spikes in activity within certain accounts. This helps them flag potentially suspicious transactions related to online gambling. “So actions can be taken immediately.”

The third approach leverages advanced algorithms, or external cyber threat intelligence, to pinpoint websites illegally exploiting Bank Mandiri’s identity for online gambling.

In addition to internal efforts, Bank Mandiri also collaborates with relevant authorities like the Financial Services Authority (OJK), the Ministry of Communication and Informatics (Kominfo), and the Financial Transaction Reports and Analysis Center (PPATK).

This collaboration, Ali explained, aims to gather information on suspected gambling-linked accounts. He emphasized that coordinated efforts between ministries and institutions significantly enhance the effectiveness of blocking accounts proven to be used for illegal activities.

Furthermore, Bank Mandiri conducts enhanced due diligence (EDD) on the owners of blocked accounts. This verification process updates customer data and blacklists them, preventing them from opening new accounts in the future.

“To further strengthen efforts to eradicate online gambling, Bank Mandiri rigorously applies the “Know Your Customer” (KYC) principle during account opening,” Ali remarked.

Thus, Bank Mandiri ensures thorough checks on all potential customers to minimize the risk of online gambling activities through their accounts.

“We are committed to ensuring our services are not misused by irresponsible parties. We urge the public to report any suspicious activity related to online gambling to the authorities or directly to Bank Mandiri,” Ali said.

On Monday, July 8, OJK Chief Executive of Banking Supervision, Dian Ediana Rae, said that banks have frozen a total of 6,056 accounts suspected of involvement in online gambling activities. The OJK had also asked banks to close accounts with the same customer identification file (CIF) or customer data as the frozen accounts, and that gambling bookies will be blacklisted. 


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